Shawna Rye
Regular professional training seminars keep the customer service staff of Trend Window & Design current and knowledgeable.
Both interior designer Shawna Rye, and interior décor specialist Kay Johnston, have numerous certificates acknowledging their participation in industry seminars over the years.
The sessions are hosted by a variety of trade associations, but mainly by Hunter Douglas, Trend’s long time primary window covering supplier. As the only Michigan window treatment retailer north of Grand Rapids to carry the distinguished Hunter Douglas “Gallery” designation, Trend staff regularly attend these training seminars. The result is a prestigious “certified trainer” designation, verification that the recipient has fulfilled the rigorous requirements of the “Hunter Douglas Window Fashions Gallery.”
Kay Johnston
“This ensures the highest level of certified and professional service in our industry,” notes Trend owner Sid Lammers. “It also lets our customers know that we care enough about their business to make this investment in our staff.”
It should be noted that owner Lammers also carries the certification of a Hunter Douglas Gallery certified trainer.